Service Technician – Metal Forming & Industrial Equipment (USA)

Your mission is to ensure customer satisfaction by maintaining, servicing, and optimizing the performance of our industrial metalworking equipment. You will act as a key technical partner for our customers, ensuring reliable operation, preventive maintenance, and efficient troubleshooting in the field.

For over 60 years, HACO Group has been designing, manufacturing, and installing industrial machines for metal processing. Our core expertise lies in press brakes and hydraulic shears, which remain the foundation of our engineering DNA. Over time, we have expanded our portfolio to include a broader range of metalworking solutions such as lathes and milling machines, supporting a wide variety of industrial applications.

As part of the expansion of our technical service activities in the United States, we are looking for a versatile Service Technician capable of intervening on our full range of equipment, adapting to customer needs, and representing HACO with professionalism, technical excellence, and a strong service mindset.

Duties

• Independently diagnose and repair hydraulic, mechanical and electrical systems and components in a timely manner.
• Collaborate with field service teams to resolve issues on-site.
• Use electrical schematics to diagnose issues in the field.
• Maintain accurate records of repairs, services performed, and parts used.
• Install new machines (press brakes and shears) and teach customers how to use them.
• Provide remote technical support and guidance to customers regarding their machines.
• Ensure compliance with safety regulations while working with low voltage (up to 600VAC) equipment.
• Communicate effectively and professionally with customers in the field.

Skills

• Experience with automated systems (PLC) is highly desirable.
• Work independently very quickly after onboarding, able to learn new concepts quickly
• Strong understanding of hydraulic and mechanical principles and systems.
• Ability to communicate effectively in English, both verbally and in writing.
• Ability to keep excellent records of work performed, hours worked and for tracking expenses during travel.
• Communicator, experience in technical sales is a plus, providing insight into customer needs.
• Frequent traveler, experience with traveling through domestic airports effectively is a plus.

This position offers an exciting opportunity for individuals looking to advance their careers in the automation/ CNC equipment industry while contributing to a dynamic team environment.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Company car provided for local travel

Schedule:

• Monday to Friday
• No weekends

Application Question(s):

• Are you able to travel across the US Mon-Fri without any airport clearance issues?

Experience:

• Microsoft Excel: 5 years (Required)
• Low Voltage Electric (up to 600VAC): 5 years (Required)
• Hydraulic: 5 years (Required)
• Electrical Schematics: 5 years (Required)

Language:

• English (Required)

Ability to Commute:

• Houston, TX 77086 (Preferred)

Willingness to travel:

• 75-90% (Required)

Work Location: On the road